Microsoft Business Solutions CRM has now new name, Microsoft Dynamics CRM.
Microsoft product range also includes the Microsoft Dynamics GP (Great Plains)
Microsoft NAV (Navision), Microsoft AX (Axapta), Microsoft SL (Solomon). However
version number has not changed, Microsoft just mentioned that MS CRM 1.2 was
in fact, version 2, due to the large number of new features, comparing the first
version of Microsoft CRM 1.0. In this small article we would like to share our
printing and we see Microsoft to existing customers and potential
With this new version of Microsoft CRM.

 • Buyers are tired with the complex and expensive traditional CRM solutions, MS CRM
brings to customers very attractive price and is very easy, we would
intuitive use

• Users must spend most of their computer time, working with MS Outlook. Both
Â-client and Microsoft could capitalize on the large number of MS experienced
Office / Outlook users. Microsoft made its CRM with Outlook client. Version
3.0 you can be sure that most of the functionality is available in
Perspectives and specific tasks that still require MS CRM Web client interface.

Technical directorates:

 • Reporting. From Crystal Reports for Microsoft SQL Server Reporting
Services. You can still deploy Crystal, if you purchase or Crystal Report Viewer
designer license. If you do not have the report you need in SRS reports set (and you
do not want to create new report in Visual Studio.Net), you can export one of
CRM views to MS Excel Pivoting Table and use it to generate reports and data
analysis tool. Both SRS reports and Excel Pivoting security work in MS CRM
kingdom. The reason? Â-MS CRM views have check constraint safety case
A clause in SQL, you can check it by looking at the definitions of views.

 • customizations. Before diving at the MS CRM SDK it should be mentioned
now you can store your Javascript and MS CRM SDK C # or VB code in pre / post
explanatory (check for duplicate records, when you save new contact, to
example). Plus End User can create custom MS CRM entities (stored in tables) and
relate these custom entities to MS CRM objects. Imagine that you need to create database
accounts table that will store multiple accounts per account-customer. Bank
account is custom entity and could be available for synchronized
off-line Outlook client.

 • Messages. In version 1.2 was monitored and messages automatically moved
MS CRM by adding and check GUID in the message header. Anti-Spam
were blocking such messages under certain conditions. Now, instead of 3.0 GUID
we trace token: CRM: 0001001 or like this. Please note, if you
personalized messages Exchange connector, based on GUID - you should consider re -
this custom connector to version 3.0, based on tracking token or simply
contact, the e-mail lead scan (matching with the e-mail sender)

 • Integration. IFrame will allow integration of all types of URL
with their CRM. Also Sharepoint is the future of advanced workflows and
collaboration of its users and CRM domain

 • Data Migration. The tool has been improved substantially, however, if you
need for integration history more certain logic to check for duplicates, you still
should consider third-party solutions.

Happy implementing, customizing and change! If you want us to do the work --
give us a call 1-866-528-0577!
 help@albaspectrum.com

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ) – Microsoft Business Solutions Great Plains, Navision, Axapta MS CRM, Oracle Financials, SAP Business One and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Hospitality, Banking & Finance, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally.
We are serving USA Nationwide: CA, IL, NY, FL, AZ, CO, TX, WI, WA, MI, MA, MO, LA, NM, MN, Europe: Germany, France, Belgium, Poland, Russia, Middle East (Egypt, Saudi Arabia, OAE, Bahrain), Asia: China, Australia, New Zealand, Oceania, South & Central America: Mexico, Peru, Brazil, Venezuela, Columbia, Ecuador, Chili, Paraguay, Uruguay